Senior Project Manager

As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services

We have five regional centres – Aberdeen, Dundee, South Queensferry, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

NHS 24 are looking to appoint a Senior Project Manager with their Transformation, Strategy, Planning and Performance Directorate within the Organisational PMO function. The role will involve the development of new services from inception through implementation and realisation of benefits, review of existing services, and support to the National Boards Collaborative.

The role of the Senior Project Manager is to lead in establishing the structure and format of project, engage key stakeholders through workshops, meetings to drive forward the programme of work.

The post holder will lead projects using the appropriate project methodologies through to delivery at a local, organisational, or national level, depending on the scope and scale of the project. The Senior Project Manager will communicate with stakeholders at all levels.

• Manage the successful delivery of Projects that may consist of multiple complex work streams as part of the TSPP Directorate’s Programme of Work as prioritised by the Executive Team and in meeting the NHS 24’s Strategy.
• Support the wider directorate with strategy implementation, organisational change initiatives and provide support to the National Boards Collaborative
• Support the transformation of NHS 24’s existing services and support functions through the provision of expertise across the Directorate’s structure: Engagement and Insights, Digital and TSPP
• Be accountable for the delivery of complex projects that will require them to lead multiple disciplinary teams
• Manage dependencies of varying complexity, potentially planning, and feeding into larger programmes and portfolios
• Manage risks, commercials, budgets, and resource
• Balance complex deliverables in an environment where priorities can change

• Hold a Programme/Project Management method e.g. PRINCE 2, Agile or MSP accreditation
• Demonstrate significant practical experience in the management of large programmes of work, with a scope and range overarching several departments/an organisation, and expert knowledge of project management methodologies and best practice.
• Exhibit experience of, and knowledge of core business analysis work including data modelling, requirements capture, process design, requirements analysis, functional specifications, high-level design.