Public Protection Nurse Practitioner
Salary from £43,231 to £52,679
Closing date: 22 September 2026
How to Apply
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide (click here) which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack (download with the “Job Description” button) as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Job Description
Further Info
About the Employer
As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
We have five regional centres – Aberdeen, Dundee, South Queensferry, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.
About the Vacancy
The Public Protection Nurse Practitioner will act as an autonomous practitioner, responsible for the follow up of public protection referrals in the in-hours period, assessing concerns, deciding on the subsequent appropriate course of action and liaising with partners in health and social care and other partner agencies. You will ensure the timely and appropriate follow up of these referrals through prioritisation using your knowledge of public protection and decision-making skills.
About the Salary
Key Responsibilities
- Support the Lead Nurse and development of the Public Protection Team within NHS 24, enhancing relationships between the service and all relevant partner agencies.
- Synthesise and analyse all relevant information to come to a decision as to the necessary course of action and the proportionate and appropriate sharing of any patient identifiable information, to external sources, following agreed processes.
- Act as the patient advocate during the triage process, identifying potential risk factors for patients, their carers, and others e.g., potential challenging situations, child protection issues or mental welfare issues.
- Support the front-line staff during times of peak activity taking calls within service delivery 111 service.
Key Competencies
Essential:
- RGN / RMN qualified.
- Previous experience as a registered nurse.
- Working knowledge of basic information technology.
- Previous Public Protection experience.
- Evidence of further education or continual professional development.
- Knowledge of policy and legislation to support Public Protection in Scotland.
- Ability to work with sensitive information
- Excellent time mangement skills
- Effective listening, communication and inter-personal skills.
- Excellent team working skills.
- Ability to use own initiative.
- Demonstrate ethics, values and personal qualities / behaviours consistent with the vision, culture and values of the NHS.
Desirable:
- Previous Public Protection experience.
- Experience in a multi-agency setting.
- Experience of unscheduled care.