ICT Release Manager
Salary from £50,861.00 to £59,159.00
Closing Date: 25 February 2026
How to Apply
Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application. Apply online.
Further Info
About the Employer
As NHS Scotlands unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
About the Vacancy
The ICT Release Manager is responsible for planning, scheduling, coordinating and managing the cloud infrastructure and software release process to ensure high-quality software and cloud infrastructure updates are deployed to production on time, meet quality standards and with minimal disruption to business operations and patient care.
The successful candidate will act as the central point of control for release activities, ensuring compliance with organisational governance, ITIL best practice, and NHS security standards. They will work closely with colleagues and suppliers to provide input to the development of plans for improvements in the efficiency, safety, reliability, and compliance of the NHS 24 technology systems and applications whilst managing dependencies, mitigate risks, and maintain a robust release calendar.
Key Responsibilities
- Developing and maintaining the master release calendar, defining the scope of releases, and coordinating release schedules across multiple teams and projects, while managing interdependencies and potential conflicts
- Deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime.
- Ensuring all code changes are thoroughly tested, meet quality benchmarks, and adhere to regulatory and security standards before going live. They act as a gatekeeper to the production environment.
- Complete cost planning for all planned release to ensure costs stay within agreed support and development budgets
- Represent the ICT Operations team at cross-directorate meetings, senior management team meetings, project and focus groups on a regular basis to provide updates on highly technical deployments and releases.
Key Competencies
- Display excellent and articulate written and verbal communication skills
- Be an experienced negotiator/facilitator with the ability to influence others