Clinical Supervisor
Salary from £43,231.00 to £52,679.00
Closing Date: 6 July 2026
How to Apply
Please download and read the job documentation, and go online to fill the application form. It is ESSENTIAL that you have checked that you already have the appropriate right to work in the UK BEFORE submitting.
Further Info
About the Employer
As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
About the Vacancy
Working autonomously, you will use your clinical knowledge and expertise in conjunction with listening, questioning and probing skills to triage patients in your care to ensure safe clinically appropriate outcomes.
You will use a variety of different models to deliver clinical supervision to non- clinical staff.
About the Salary
Key Responsibilities
- Deliver high-quality telephone triage, using your clinical expertise to ensure safe, effective and person-centred care in a fast-paced and innovative service
- Work as an autonomous practitioner, applying professional judgement, knowledge and experience to undertake comprehensive clinical triage of patients
- Ensure patients and their families receive timely, appropriate, safe and person-centered care, demonstrating compassion, respect and clear clinical reasoning in all decision-making
- At times act as a trusted source of real-time clinical support for peers and non-clinical staff contributing to safe decision-making and outcomes.
- Provide clear, accurate and accessible healthcare information to patients and carers, supporting understanding and informed choices
- Offer tailored self-care and health improvement advice, supporting patients to manage their condition safely where appropriate
- Direct patients to the most appropriate service or care setting, ensuring individual needs are fully considered
- Recognise and respond to clinical risk and acuity taking appropriate escalation action to maintain patient safety
Key Competencies
- You will possess excellent clinical decision-making skills
- Extensive post registration experience, preferably within an acute or primary care setting, with a broad range of knowledge across a number of specialties
- Critical decision-making skills
- Excellent communication and interpersonal skills.