Care Service Lead — North Lanarkshire
Salary from £29,000 to £33,000
Permanent recruitment. Advertised till 23 September 2026
How to Apply
Please open the link provided in the button and fill the form online.
Further Info
About the Employer
Quality of life shouldn’t depend on age. People of all ages deserve comfort, security, communication, and care. We can help to achieve this by enabling more elderly people to choose how they age. We recognise that their families also need support. No one can do or know it all. Providing respite and the right resources allows families to enjoy simply being families.
We also need to support our Care Professionals. Caring is an honourable profession, and the ways in which we support them must reflect this. Our Care Professionals are the backbone of what we do, and it’s important to us that not only are they capable and competent, but that they know we are there for them, from the very start of their career in care.
About the Vacancy
Reporting to the General Manager, the Service Lead will lead Team Leaders, Senior Care Professionals and Care Professionals, ensuring care plans, risk assessments, client reviews, quality assurance activity and local team standards are delivered consistently. The role will also support local growth through consultation delivery, community presence, referral relationships and strong client and family engagement.
This role would suit an experienced leader who is confident working in a regulated environment, comfortable making day-to-day decisions within clear boundaries, and motivated by developing others. It also provides a strong development pathway towards future General Manager or registered manager opportunities.
About the Salary
Key Responsibilities
- Leading day-to-day care quality and compliance.
- Supporting client consultations and care planning.
- Developing and coaching the local care team.
- Contributing to local referral and community activity.
- Participating in the on-call rota, and escalating safeguarding, serious incidents or regulatory matters promptly through the correct channels.
Key Competencies
- Substantial experience in domiciliary or home care.
- Proven experience leading or supporting teams.
- Strong care planning and risk assessment skills.
- Excellent communication and organisational ability