Administrator

We are the Police Investigations & Review Commissioner
PIRC was introduced in 2013 when the single Police Service of Scotland (Police Scotland) was established.
The Commissioner, who is appointed by Scottish Ministers, is independent of the police and delivers a free and impartial service.

As an Administrator, reporting to the Senior Administrator, you will provide support to the Reviews and Investigations team. This role encompasses a wide variety of tasks which require excellent, accurate typing, including audio, and administrative skills.

Specific Duties:
• Deal with telephone and email enquiries that are often complex, challenging and difficult
in nature.
• Be proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Maintain accurate records, including files, databases, and other information, ensuring
they are organized and readily accessible.
• Format and issue Investigation reports including draft reports
• Assist in the regular audits of the case management system and produce various
statistical reports.
• Maintain filing systems, organise and store paperwork, documents and computer-based
information, in accordance with our records management policy and ensure that data
security and confidentiality is maintained at all times

• Take responsibility for logging and retention of PIRC productions, and ensure that data
security and confidentiality is maintained at all times
• Order and maintain stationery and equipment supplies
• Take minutes at meetings
• Monitor all resource mailboxes and action appropriately
• Undertake any other task as directed by the Commissioner or Line Manager in line with
pursuance of PIRC objectives

Experience
• Minimum of 1 years’ experience working in an administrative role.
• An understanding of IT systems, including Microsoft Office (Word, Excel, Outlook and
PowerPoint)
• A strong track record in an administrative role where working independently and
contributing to team success are equally important.
• Proven experience in maintaining good working relationships with internal and external
customers
• Experience in organising and applying administration systems and processes
• Experience in diary management, organising meetings and minute taking
• A proven ability to handle confidential information with discretion and professionalism.
• Desirable – administration qualification or evidence of continuous personal development
gained in a similar role.
• Desirable – knowledge of Adobe Acrobat

Behaviours

• Communicating and Influencing – Level 1
• Working together – Level 1
• Making a quality service  Level 1
• Delivering at pace – Level 1