Team Leader Glasgow South

Quality of life shouldn’t depend on age.People of all ages deserve comfort, security, communication, and care. We can help to achieve this by enabling more elderly people to choose how they age. We recognise that their families also need support. No one can do or know it all. Providing respite and the right resources allows families to enjoy simply being families.

We also need to support our Care Professionals. Caring is an honourable profession, and the ways in which we support them must reflect this. Our Care Professionals are the backbone of what we do, and it’s important to us that not only are they capable and competent, but that they know we are there for them, from the very start of their career in care.

The Team Leader is responsible for overseeing service delivery across Glasgow, ensuring care is safe, effective, and fully compliant.

Working alongside the Service Manager, you will provide day-to-day leadership to care professionals, monitor service standards, and drive continuous improvement across quality, performance, and client satisfaction.

This is a hands-on role requiring confident decision-making, strong organisational skills, and a proactive approach to problem-solving.

• Team Leadership

  • Provide supervision, coaching, and performance management
  • Support induction, and ongoing development
  • Address performance concerns constructively and professionally
  • Ensure appropriate staffing levels and skill mix

  Compliance & Operations

  • Maintain accurate records and meet regulatory requirements
  • Monitor service KPIs and implement improvements where needed
  • Work collaboratively with scheduling and management teams
  • Participate in the on-call rota

• • Experience in domiciliary or community care
  • Previous leadership or supervisory experience
  • Strong understanding of safeguarding and regulatory standards
  • Experience in care assessment and planning
  • Excellent communication and organisational skills
  • Ability to manage priorities in a fast-paced environment
  • Competent IT skills and a full driving licence, with access to car.