Full-time
NHS 24

Senior Charge Nurse — South Queensferry

Salary from £52,845 to £61,466

Location(s): South Queensferry
Workplace: On-site

Closing date: 17 September 2026

How to Apply

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide (click here)  which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack (download with the “Job Description” button) as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Application Form
Job Description

Further Info

About the Employer

As NHS Scotland´s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland

24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

About the Vacancy

Leading a team within a ward or healthcare unit.  The shift pattern available is for 30 hours.

About the Salary

Band 7

Key Responsibilities

  • Provide clinical and professional leadership to the multi-disciplinary team.
  • Be accountable for the effective implementation of individual performance management, mentorship, preceptorship Ensure clinical governance processes are implemented in accordance with NHS 24 policy.
  • Effective leadership and management to the multidisciplinary team to support delivery against NHS 24 organisational performance indicators.
  • Assume delegated responsibility for the management of the virtual NHS 24 service and monitoring of the operational environment in the absence of a Clinical Services Manager (CSM).
  • Responsible for the delivery of safe, effective and person-centred care, providing clinical and managerial leadership to facilitate the delivery of the Leading Better Care (LBC) ambitions:
    • Ensure safe and effective clinical practice
    • Enhance the patients’ experience of care
    • Contribute to the delivery of the organisation’s objectives
    • Participate in the recruitment of front-line staff
    • Participate in research and development projects as appropriate

Key Competencies

  • Experience of leading clinical teams, managing service performance, supporting workforce development and delivering safe, effective and person-centred care within a complex healthcare environment.
  • Extensive post registration experience preferably within two health care settings, experience of unscheduled care would be an advantage.
  • Skills and competencies associated with post registration experience and/or demonstrate expert clinical and professional practice developed through experience and theoretical knowledge.
  • Knowledge of relevant NHS/Healthcare national and local standards / drivers / challenges impacting on area of work.
  • Ability to maintain professional and personal credibility across all staff groups.
  • Ability to lead teams, lead practice, inspire others and with evidence of continuous professional development drive through change and new ways of working.
  • Personal motivation and enthusiasm for the development of nursing, patient care and the enhancement of the patients’ experience of care and journey.
  • Experience of analysing and interpreting data to plan resources effectively.

Key Qualifications

First level nursing qualification (appropriate part of NMC Register relevant to area) Educated to SCQF level 10 or equivalent experience.