Low Carbon Communities Officer

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

Ensuring that projects delivered by the Low Carbon Communities team are adequately planned, resourced and delivered to a high standard, on time and within set budget.

Undertaking a wide variety of tasks including planning and coordinating project activities, proactive and creative engagement and communication with stakeholders, including
partners and the public, involving communities in the co-production of projects, assisting with the delivery of current and new projects, preparing accurate and timely documents and
evaluation reports and updating databases.

Working with both digital content and traditional face to face tools and techniques to identify, develop, execute and evaluate targeted engagement campaigns.

The post holder will also assist in identifying opportunities for new projects to engage the public and increase impact of Changeworks’ strategic objectives.

1. Plan, coordinate and deliver creative engagement activities to maximise
participation in low carbon community projects
• Responsible for the day to day running of a range of low carbon community projects
• Develop, with support from senior Low Carbon Communities staff, operational project
and communication plans for projects to maximise on engagement and participation.
• Develop and deliver a variety of innovative, interactive and engaging activities, resources
and campaigns (including digital) for all audiences in communities (including education).
• Co-ordinate delivery of high-quality engagement activities to ensure participation in low
carbon community projects meets or exceeds targets.
• Work with Changeworks Marketing and Communications team to promote and publicise
projects and ensure that messaging supports the project’s core values while establishing
a sustainable legacy for the project.
• Support the implementation of a programme of project awareness raising through liaising
and building strong relationships with partner organisations, local residents, press,
interest and community groups, schools and developing/promoting a schedule of events
where appropriate.
• Assist in dealing with enquiries and delivering organised events and training sessions.
• Supervise volunteers assisting at events and with office tasks.
• Organise and represent Changeworks at regular progress meetings with funders and
delivery partners.
• Any other tasks as required to support the Low Carbon Communities team projects.

2. Support the development and implementation of projects and activities to ensure
successful delivery against agreed outcomes
• Develop project aims and objectives in line with funding guidelines, with support from
Low Carbon Communities Team Manager.
• Carry out feasibility work and surveys, as required, to inform and develop new services
• Develop expertise in approaches to behaviour change.
• Actively work with communities (organisations and individuals) to help them assess their
needs, identify opportunities and help plan low carbon aspirations.
• Actively look for opportunities to ensure a joined-up approach with other Changeworks
services.
• Take responsibility for assigned projects to maximise impact and overall success.

3. Project monitoring and reporting to agreed schedules
• Manage projects and services to high quality and time standard, from inception to
completion.
• Utilise the Changeworks Project Management Toolkit to support the development and
delivery of projects.
• Maintain and utilise methodologies for collating, monitoring and evaluating project
impact.
• Monitor and evaluate projects and services as they progress and upon completion,
to ensure evidence is provided of impact and that they achieve funder requirements
and applicable service level agreements.
• Liaise and work closely with other Changeworks staff and team members to ensure
project and service outcomes are achieved.
• Ensure high quality written and oral reports (as required) are provided to funders,
clients, and Head of Community Engagement and Energy Advice Services.

4. Organise and deliver events/talks/workshops
• Attend events and deliver talks, community consultation events, school engagements,
business engagements and workshops as necessary. Workshops may also include train
the trainer workshops.
• Work with partners and develop partnerships to identify suitable events and opportunities
to reach project aims.
• Ensure volunteers have the necessary materials and equipment to deliver relevant
community engagement activities.
• Coordinate delivery and return of materials and equipment to events/talks/workshops
where necessary.
• Stock control of collateral, event kit and project materials
• Develop and maintain tools and tactics that effectively engage the public to change
behaviour.
• Maintain databases of attendees at events/talks/workshops (and ensure volunteers do
same) to enable follow up contact to be made to evaluate outcomes.
• Deal with event enquiries and subsequent dissemination of information materials.

5. Strong and active participation in the mission and vision of Changeworks
• Retain a high level of awareness of other projects and services being delivered in
Changeworks and pursue opportunities for assisting/complementing these
• Provide support and input as required into the development of services funding bids
and to Changeworks-wide development activities
• Promote the Vision, Mission and Values of Changeworks both externally and within
the organisation
• Attend relevant training courses, industry seminars, forums and conferences
• On occasion, deliver training sessions, workshops, presentations or briefings on
specific areas of knowledge and experience
• Maintain up to date knowledge on low carbon living agendas

Essential:

• Experience
  • Project management experience
  • Experience of developing successful partnerships within minoritised ethnic communities
  • Experience of delivering engaging presentations and workshop
• Skills
  • Be an excellent communicator, both verbally and in writing and have the ability to engage people at all levels and ages
  • Confidence and ability to speak in public, to deliver presentations, briefings and training
  • Excellent written and numeric skills, including writing reports
  • Excellent organisational skills
• Knowledge
  • Knowledge of low carbon issues
  • Knowledge of community engagement and community participation techniques
• Additional requirements
  • A commitment to equal opportunities and diversity

Desirable

• Experience
  • Experience of designing and delivering training
  • Experience of supervising volunteers
• Skills
  • Excellent computer literacy and familiarity with Word and
    Excel, PowerPoint, Outlook , digital media and social media
    platforms
  • Experience of working with databases
  • Ability to motivate and inspire a team
  • Excellent customer service skills
  • The ability to prioritise tasks within a demanding work
    environment
• Personal qualities and attributes
  • Organised, mature and responsible attitude to work
  • Strong team player as well as ability to work independently
  • A commitment and enthusiasm for education and training for sustainability
  • Target orientated
  • Ability to take initiative and problem solve
  • Positive and flexible team working attitude
  • Ability to manage work load effectively
  • Willingness to work alone, within Health and Safety and Lone
    Worker  Personal Safety Policies
  • Interest in community engagement
• Additional requirements
  • Ability to meet the transport requirements of the role/full
    driving license