Customer Service Trainee
Voluntary position.
Closing Date: 21 June 2026
How to Apply
Please fill the online application form. Feel free to contact or call +447855186821 to find more about this programme.
Further Info
About the Employer
At Action for Children — Employability Scotland, we offer training programmes, vocational courses, mentoring and work experience opportunities. We also love hearing from businesses who would like to support and employ enthusiastic local young people.
About the Vacancy
A work-ready 6-month employability programme for young people aged 16 to 24 living within the Glasgow boundary, who are keen to work in customer service.
On successful completion of the programme, you will receive an SQA Level 4 Customer Service qualification, which will equip you with the skills and knowledge you need to take on a customer-facing role in any industry.
Key Responsibilities
The course will involve practicing the following activities:
- Site Visits
- Work Placements
- Practical Opportunities
- Personal Development
- CV Workshop
- Application Support
- Interview Preparation
- Learning about Recognised Sector Specific Qualifications
All participants will be allocated a key worker who will support them throughout the programme and can provide further support for up to 6 months.
Key Competencies
This is a work-ready employability programme for young people aged 16 to 24 living within the Glasgow boundary who are keen to work in customer service.